Did you know that 74% of workers say that having the option to work remotely would make them less likely to leave a company? No wonder 16% of companies in the world are 100% remote already! And this is just the beginning.
It seems like remote employees are on a definite upward trend. Are you taking advantage of this upturn? If you are worried about or uncomfortable with managing a remote team, then keep reading to learn 8 remote management tips.
1. Have a Base Set of Tools for Communication
Due to the upsurge in remote work recently, there are many tools that you can use to stay in touch with your remote workers. But ensure that you set up a base set of tools, like Slack, or Discord, to communicate and use that as a group. This way there aren’t a dozen different tools being used to communicate depending on each person’s inclination or preferences.
2. Keep Lines of Communication Open
Your remote team should know that you as the supervisor or manager are always available for one-on-one conversations. Just because they are a remote worker doesn’t mean that they are completely on their own now.
Gauge each remote employees’ needs and work with them accordingly. Some workers will need more guidance and support than others. If your team has never worked remotely before, then there will be a period of adjustment before everyone understands the intricacies of working from home.
3. Always Focus on Work-Life Balance Even for Remote Employees
It’s quite possible to burn out even when you are working from home because there are no clear delineations between ‘work’ and ‘home’.
Ensure that you consistently have conversations with your remote team about work-life balance and about ‘switching off’ at the end of the day. You might be happy that they are working long hours, but it could be at the expense of your employees’ health and mental sanity.
4. Don’t Micromanage Your Remote Team
It might be hard at first not to have your employees in plain view. You might be used to checking up on them and ensuring that they are working hard by walking around their desks. But that’s not possible anymore.
This doesn’t mean that you need to start micromanaging your remote team and treating them like they are back in kindergarten where every breaktime, mealtime, and in and out time has to be monitored and chastised.
If you have a hard time letting go of this old habit, then consider buying tools to monitor your remote employees. For example, there is a call center reporting software you can purchase to monitor your remote call center team. Think outside of the box and it will pay dividends as your employees trust you more and feel empowered to do their work autonomously.
5. Have Regular Check-Ins
Not micromanaging your remote team doesn’t mean that you never speak to them ever again. Quite the opposite. Set up regular one-on-ones or check-ins where you get together with each one of your team members to catch up on their challenges, difficulties wins, and measures.
This way you will nurture your relationship with your employees and not lose that important one-to-one connection. Remote management can be quite a tricky thing but with time and effort, you will get there as well.
6. Set Goals or Objectives for Each Team Member
How is your remote team going to know if they are working towards something bigger than themselves, or just putting in time? Setting up goals or objectives for each team member that aligns with the team and company objectives is crucial.
This way each team member feels like they are part of a whole, not just random cogs in a system that’s not in sync with each other. Also, this will allow you to have something to evaluate them against, and it will allow them to know if they are doing a good job or not. It’s a win-win situation.
7. Offer Emotional Support
Even though it seems like remote work is on the rise, there are still many workers who have NEVER worked remotely before. So if they are thrown into the deep end of the remote pool, they might have trouble staying afloat on their own. At least at first, you will need to offer them more emotional support than normal, to ensure they are doing fine.
To be honest, remote work isn’t for everyone and you will soon find out who is thriving in the remote work scene and who is failing miserably. By giving your team the emotional support they need, you can help them get over any false starts in the remote field, and keep striving towards a bright future together.
8. Get the Team Together for Fun Online and Offline Activities Regularly
It’s important to get the remote team together once in a while for fun and games and also serious business. You could hold events where the team gets together to solve online mystery games or to catch up on gossip and new developments in their lives.
And you could also hold conferences or educational events where you train your employees and get them conversing about the bigger issues at the company. It’s all about getting your workforce together even if they live and work all over the world.
This is a reminder for your remote team that just because they are working far away from each other doesn’t mean that they aren’t a cohesive team that plays together (and works hard together).
Remote Employees Should Feel As Much Part Of a Team as Non-Remote Ones
Most companies aren’t 100% remote but have some employees that work onsite and others that work from home. With the tips mentioned above, remote management becomes easier as you allow your remote employees to feel as much part of the company as onsite workers would.
Did you find these management tips useful? Keep browsing our website to learn more about business and technology.